The second-hand marketplace Members Share Anger Over Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
